The company is adopting the web-based Ctrack Online telematics system for its fleet of 15 cars and vans used by its team of engineers and consultants.
Acorn initially decided to install a tracking system following discussions with its motor fleet insurance partner about the best ways to manage claims costs and reduce annual premiums.
The company undertook a detailed review of the telematics marketplace and selected Ctrack based on its ability to meet its precise requirements and offer best value for money.
As well as offering insurance benefits, the new solution will also deliver added business and operational improvements. Ctrack Online will enable Acorn to enhance service levels by better responding to customer needs. In particular, the company will have the ability to identify the nearest and most appropriate engineer for emergency call-outs from its head office in Leeds and use traffic overlays to calculate accurate journey times.
Acorn will also use Ctrack Online’s reporting tool to manage and verify timesheets and overtime claims.
In addition, employees will use the Ctrack Mobi2 driver app, located on their smartphones, to switch between business and private mileage settings for added privacy when driving outside of working hours.
Stephen McGlone, operations director at Acorn Analytical Services, commented: “We are continually looking to adopt best practice processes and leading technology solutions in order to achieve the highest levels of performance, innovation and customer service. Working in partnership with Ctrack, we have developed a vehicle tracking system that will become an essential tool for our business and help maintain quality across our operation.”
