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Volkswagen Commercial Vehicles recognises top-performing van centres

The seven awards reward performance across a number of key areas, from new and used sales, through customer satisfaction and loyalty to Authorised Repairers. There are also three top Van Centre accolades which recognise overall results.

The big winners this year were Swansway Group, which has four Van Centres and claimed three awards, including the top Overall Award for the best performing Van Centre in the network for its Liverpool branch. Swansway was also recognised with the best Satisfaction Award and best Group Award. JCB Eurovans claimed the two runner-up spots in the Overall Award category with Eurovans Eastbourne and JCB Van Centre Ashford awarded second and third.  

Overall Award Winners

Gold Award: Volkswagen Van Centre Liverpool – Swansway

Silver Award: Eurovans Eastbourne – JCB

Bronze Award: JCB Van Centre (Ashford) – JCB

Accolades were also given for outstanding individual business area performances. The category winners were as follows: 

Sales Award: South Hereford Van Centre

Aftersales Award: Bridgewater Van Centre – Marshall Group

Satisfaction Award: Volkswagen Van Centre Liverpool – Swansway

Loyalty Award: Southern Motor Group (Croydon)

Authorised Repairer: Volkswagen Van Service Spalding – Crowson Motors Ltd

Used Retailer Award: Citygate Van Centre (High Wycombe) – Citygate

Group Award: Swansway

Representatives from all of the brand’s 72 dedicated Van Centres and the 28 Authorised Repair attended the event and saw the category winners presented with their awards.

Carl zu Dohna, brand director for Volkswagen Commercial Vehicles UK, commented: “Our dedicated UK Van Centre network strives to support all customers, whether they’re purchasing one or 100 vehicles, understanding their needs and tailoring products and packages to achieve a great partnership.

“The Swansway Group and JCB Eurovans have stood out this year, setting the benchmark for the network by delivering consistent performance improvements and year on year growth. I am extremely pleased to recognise their outstanding performance this year.”

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