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Volkswagen cuts wait for new vans with vehicle locator tool

Volkswagen Commercial Vehicles has introduced a new vehicle locator tool on to its website, helping customers find the perfect van without the wait.

The online tool makes it easier for customers to find the vehicle that meets their needs

The online tool searches nationwide van stock to locate vehicles that best fit a customer’s needs. This includes browsing vehicles in stock today and comparing vehicles based on the user’s vehicle configuration.

For vehicles in stock today, the tool will also signpost the user to their nearest Van Centre to place an order for a vehicle that matches their exact vehicle specification.

Alternatively, for those who are configuring a model on the website, the tool will signpost the user to the Van Centre with the vehicle that most closely matches their original configuration, to enquire about the vehicle further.

More than 80% of all van purchases start online, with buyers typically visiting the Volkswagen Commercial Vehicles’ website to compare vans and deals, two months before making their purchase.

By streamlining the process, Volkswagen aims to offer a more user-friendly and customer-centric approach to vehicle shopping.

Laura Bignall, brand and performance manager at Volkswagen Commercial Vehicles, said: “This tool marks an important step forward in making it easier than ever for our customers to browse and find their perfect new vehicle.

“Being able to access real-time information of our new vehicle stock means they can make informed decisions about their next purchase.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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