The organisation delivers meals on wheels across Hertfordshire as well as providing a range of other services including befriending, advocacy, and clubs for people with mild to moderate dementia.
Following the adoption of the ‘coach in the cab’ system from GreenRoad, drivers are now alerted by a red/amber/green traffic light system on their driving style, enabling them to address bad habits on a daily basis.
The system, which monitors more than 150 vehicle movements, also sends reports to managers detailing when and where any risky manoeuvres such as sharp braking have taken place.
The number of accident-related insurance claims has dropped by 42% in the first nine months of operation, reducing the administration involved too. Fuel economy has also improved thanks to the improvements in staff’s driving.
Tom Cottam, head of business development, HILS, said: “Particularly as a charitable Social Enterprise, HILS has a duty to members of the public to ensure that its Community Team members are driving safely and to the standards expected of them.
“HILS also has a duty of care for its members of staff, many of whom are lone workers, to ensure their safety. The GreenRoad system caters for both, ensuring that driver behaviour matches the required standards, and that HILS has a method through which to track its lone workers whilst they are performing their duties.
The GreenRoad app has proved particularly popular with drivers, enabling them to access their own personal driving safety score. Many drivers, including some who at the outset were most apprehensive about using the system, have taken it upon themselves to improve their safety score.
“The GreenRoad system is the best option on the market due to its focus on supporting and coaching drivers to improve their driving habits. This very much matches the value-led ethos of our organisation, and our commitment to developing our team members,” added Cottam.
