Masternaut has launched a new solution for real-time job tracking to help fleets optimise field operations and customer service.
Announced just weeks after Michelin revealed plans to acquire Masternaut, Masternaut On Time uses live vehicle data to provide operators with increased visibility of their team in the field. This enables fleets to check planned job schedules against actual activity and automate job dispatching while the ability to deliver text messages to end-customers with estimated time of arrival (ETA) will also launch imminently.
Field workers benefit from easy-to-use job management within the Masternaut SmarterDriver app, allowing them to see dispatched jobs and job details, while logging important notes about their field activities.
Dhruv Parekh, CEO at Masternaut, said: “In their personal lives, our customers rely on delivery tracking and notifications to manage their schedules, whether that’s being home for a parcel or knowing when their takeaway has been dispatched. Over recent months we have received an increased demand for a similar tool to help them manage their business operations more effectively.
“Having spent a lot of time with our customers, getting a 360-degree view of their world, we recognised the need to support a seamlss, effortless customer experience. This combination of telematics and task management allows companies to manage their drivers more effectively, with job lists updated in real time, as well as to plan their future operations based on previous performance.”