Charge point installer McNally EV is improving the efficiency of its mobile workforce with technology from BigChange.
A family-run business, McNally EV has been specialising in the installation of both commercial and home electric vehicle chargers for more than 10 years and is committed to improving EV infrastructure for all drivers.
It’s deployed mobile workforce management technology from BigChange to enable paperless working and reduce unnecessary mileage.
Nicky McNally, managing director of McNally EV, explained: “Using BigChange, we don’t need to produce unnecessary paper copies of work schedules and job completion reports and our installers and engineers are able to access relevant client records and technical documents, including photographs, through the mobile app. This makes them more efficient and is contributing to a reduction in mileage.”
McNally EV is using the BigChange platform to support all aspects of its business, including keeping track of customers and enabling engineers to check and allocate stock remotely.
“Being cloud-based is also an important factor for us,” added Nicky McNally. “As an essential business, we needed to operate as normal throughout the recent lockdowns, and BigChange allowed us to maintain business as usual. BigChange is also extremely adaptable to the needs of our business, allowing flexibility in the way things are organised.”
