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‘Relentless’ rise in home shopping sees Universal Courier order more vans

Universal Courier & Logistical Services has expanded its fleet with 11 approved used Mercedes-Benz Vito vans in response to fast-rising demand for home shopping.

Universal Courier runs a fleet of approximately 350 vehicles, dominated by Mercedes-Benz

Run by director Ricky Sharma, Universal Courier works as a sub-contractor to some of the biggest names in the parcels delivery arena. It runs a fleet of approximately 350 vehicles, dominated by Mercedes-Benz and now including approved used Vito vans supplied by dealer Ciceley Commercials and designated for a new courier contract.

“We’ve been incredibly busy during 2020,” reported Sharma. “With lockdowns and people trying to avoid crowds, home shopping is one of the few sectors that has seen significant growth. We needed extra vehicles to cope with the increasing demand for deliveries of anything from a pen to a large American-style fridge.”

He explained: “I don’t have the time or inclination to travel the country looking at vans to buy, especially not when I can do it all from my desk. An online search of vehicles for sale threw up a nearly new Vito advertised by Ciceley Commercials. It was exactly what I was looking for, so I followed up with a call.”

Within two hours of seeing Ciceley’s advertisement, Sharma had ordered the first five vans, and sales executive Lee Haworth confirmed shortly afterwards that he could supply a further six. Within a week the dealer had delivered all 11 to the Nottingham depot of one of Universal Courier’s most important customers.

Sharma continued: “I can’t praise Ciceley Commercials highly enough. Lee ensured that the whole transaction was as quick, smooth and hassle-free as I could have hoped. The vehicles arrived in perfect condition – clean, fully inspected and ready to start work – so I’m delighted with the service we’ve received.”

Universal Courier’s latest Mercedes-Benz vans are Vito 111 CDI Pure models with long L2 bodies and 1.6-litre engines, providing front-wheel drive and offering 45.6mpg combined cycle economy.

They were all registered in 2019, so are still covered by their original three-year, unlimited mileage warranties while Mercedes’ MobiloVan scheme also means Universal will also receive free, 24-hour roadside assistance in the event of a breakdown.

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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