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Aftercare Response to target more operators with maintenance and repair service

AfterCare Response, which maintains and repairs commercial vehicle bodies and ancillaries, is to spearhead its drive for new business under an inaugural appointment.

Aftercare Response - Dean Miller
Aftercare Response – Dean Miller

The firm – part of Bevan Group – undertakes scheduled maintenance and repairs at customers’ own sites and has appointed Dean Miller as its first head of sales development as it pursues an ambitious growth strategy which envisages a doubling of turnover in five years.

The company’s 50 field-based engineers provide commercial vehicle operators nationwide with planned and emergency support covering bodywork of all kinds, as well as equipment such as cranes, tail-lifts and roller shutter doors.

They are managed by a team of 27 operations controllers based at the Bevan Group’s new headquarters in Wednesbury, West Midlands, where four of the main bays in the factory are also assigned to Aftercare Response.

Dean Miller is now on the road, visiting operators nationwide and spelling out the benefits of Aftercare Response’s comprehensive proposition, building on his 16-year commercial vehicle industry career in 2001, which includes roles at Ryder and BNP Paribas Rental Solutions.

Miller commented: “Our fully trained engineers now work on an average of 250 vehicles every day, so it’s already a huge success story.

“Having researched the market, though, I’m convinced that there’s still huge potential for further growth. This business has a very exciting future, and it’s one that I want to be part of.”

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Written by Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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