The company operates a nationwide delivery and installation service expected to deliver in excess of 6,000 custom-built doors in 2017 following significant expansion, and implemented the Maxoptra system after its early system of paper maps and simple route planners struggled to cope.
Using Maxoptra, orders are output from Rollerdor’s CRM in csv format for input to Maxoptra. The delivery schedule is compiled in just a few easy steps, and addresses and routes are automatically communicated directly to drivers’ phones. The Maxoptra phone app also allows managers to track the vehicles and deliveries in real time from any internet-enabled device.
Frank Buckley, managing director of Rollerdor, said: “Since implementing Maxoptra, we have seen a massive reduction in the time spent organising deliveries. What used to take around 10 hours a week can now be done in a matter of minutes. We also can make much better use of the available driver hours, and the text messages – letting our customers know we are on are way – have been very well received!”